Frequently Asked Questions
Find answers to common questions about orders, shipping, payments, and returns at Coder Stitch.
Q: How can I place an order?
You can easily place an order through our website by browsing our collection, selecting the item(s) you wish to purchase, choosing the correct size, and clicking the "Add to Cart" button. Once you're ready to checkout, follow the instructions for payment and shipping details.
Q: What payment methods do you accept?
We accept Cash on Delivery (COD), Credit/Debit Cards, JazzCash, Easypaisa, and Bank Transfers. Simply choose your preferred payment method during checkout.
Q: Do you offer free shipping?
Yes! We offer free shipping on all orders above Rs. 2,990. Any orders below this amount will have a small shipping fee based on your location.
Q: How can I track my order?
Once your order is shipped, we will send you a confirmation email or WhatsApp message with your tracking number. You can use this tracking number to check the delivery status of your order.
Q: What is your return and exchange policy?
If you need to return or exchange a product, we offer an easy process. You can request an exchange within 15 days of receiving your item. For more information, please visit our Return & Exchange Policy page.
Q: What if I receive a damaged or incorrect item?
We strive to ensure all products arrive in perfect condition, but if you receive a damaged or incorrect item, please contact us immediately at coderstitchpk@gmail.com or WhatsApp at +923164840459, and we’ll help resolve the issue.
Q: How long does delivery take?
Typically, orders are delivered within 3-5 business days. However, delivery times may vary depending on your location and any unforeseen delays.
Q: Can I cancel or modify my order after placing it?
Once an order has been confirmed, it may not be possible to modify or cancel it. However, please contact us at coderstitchpk@gmail.com or WhatsApp at +923164840459, and we’ll do our best to assist you.
Q: What sizes do you offer?
We offer a wide range of sizes for all products. Please refer to the size chart on each product page for detailed measurements.
Q: How can I contact customer support?
You can contact our customer support team via email at coderstitchpk@gmail.com or WhatsApp us at +923164840459. We’re always here to assist you!